The dongle light did not come on when I plugged it into my OBD Port?
This could be a couple things:
- Your vehicle's OBD port may not be functioning
- It could be a blown fuse
- Dead vehicle battery
- Damage to the port
- The Installer is bad or damaged- If it looks physically damaged or the plug portion is damaged then it will likely not work
- General vehicle electrical issues
What to do:
- For a fuse you would check your owners manual to locate the correct one to replace.
- Charge the vehicle or replace the battery if its dead.
- If the port or installer is damaged we do not recommend trying to use it before repairing/replacing it because there is a steady voltage located on that port that could hurt someone if improperly handled